1. Introduction
Welcome to Alex Sculpt. By using our services, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.
2. Orders and Payment
- All purchases are processed through cash on delivery only.
- Once an order is placed, it cannot be modified or canceled. Please ensure all details are correct before confirming your order.
- Payments must be made in full upon delivery.
3. Shipping and Delivery
- We aim to process and dispatch orders as quickly as possible. Delivery times may vary depending on your location.
- Customers are responsible for providing accurate delivery details.
- If you are unavailable to receive your order at the time of delivery, please arrange for someone to collect it on your behalf.
4. Returns and Exchanges
- We accept returns only in the case of damaged or defective products.
- Any issues must be reported within 24 hours of receiving the product, along with clear photos as proof of damage.
- Items must be returned in their original condition, unused, and with all included packaging.
- Exchanges are subject to availability. If an exchange is not possible, we may offer an alternative solution.
5. Changes to Terms
- We reserve the right to update or modify these terms at any time. Continued use of our services implies acceptance of the latest terms.
If you have any questions, please contact us at humanresources@alexsculpt.com.