1. Delivery Method
At Alex Sculpt, we offer cash on delivery for all orders. Payments must be made in full upon receiving the order.
2. Processing Time
- Orders are processed within 6 business days after confirmation. Processing times may vary depending on product availability and order volume.
- Custom or handmade items may require additional processing time. Estimated delivery times will be communicated upon order confirmation.
3. Shipping Time
- Delivery times depend on your location. Estimated delivery within 3 days after processing.
- Delays may occur due to unforeseen circumstances such as weather conditions or logistical issues.
4. Shipping Charges
- Shipping costs, if applicable, will be mentioned at checkout before order confirmation.
- Any additional charges due to remote locations will be communicated in advance.
5. Delivery Guidelines
- Customers must provide accurate shipping details. We are not responsible for failed deliveries due to incorrect information.
- If the recipient is unavailable at the time of delivery, arrangements should be made for someone else to receive the package.
- Orders will not be shipped again if delivery is unsuccessful due to customer unavailability or incorrect address.
6. Changes to Shipping Policy
We reserve the right to update this shipping policy at any time. Any changes will be reflected on this page.
For any questions, feel free to contact us at [email protected].